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Jeff Bezos

It’s nice to be obsessed over

By Lulu on July 31, 2011

As of two weeks ago I had never ordered anything from Zappos.com; shoe sizes can vary so widely from brand and brand and with one of my feet half a size bigger than the other, even the promise of free shipping both ways wasn’t enough to tempt me. But then I encountered my first rainy [...]

Posted in food for thought | Tagged Amazon, corporate culture, customer-centric, Jeff Bezos, Zappos | Leave a response

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